mmestassi@gfmmaroc.com;
msamir@gfmmaroc.com>;
nfassi@gfmmaroc.com
Above are a few email addresses. We only lost around £1500 of the initial £22.5k we invested due to the better £ >€ exchange rate at the moment
Get your cancellation papers ASAP and they will probably want you to get them notorized by a solicitor (should cost around £60) and may be they will want an initial letter detailing why you want to cancel this to be notarised as well, post them international delivery and scan the signed documents and email them as well requesting confirmation of receipt and the exact date that an international money transfer is going to be made (they took around 6 months to finally pay up as you have probably read on my thread – the transfer itself took around 8 working days)
I would suggest emailing Mariam Samir in a strong and stern manner giving her a few days to respond and then when the deadline is not met (as it won't be) send a further email requesting an update and when this is ignored, send a quite aggressive email (start using bold and large red text) advising you will not rest until it is paid and that you will use every method available from legal to debt collectors to reporting the to the Office of Tourism(the new Minister of Tourism is Mr Yassir Znagui )....Ii have sent literally 3 -400 emails to get my money back, sometimes you just have to send them a few emails per day just saying UPDATE REQUIRED?
When I was advised that the payment was due I got them to give me the bank deils and I even spoke to their bank on telephone number(+212) 5 39 71 30 31 ask for Mrs Safae (she doesn’t speak good English so it is worth getting a French speaker (I was lucky that my sister is fluent)...oh and always provide them with all the required bank details for making the transfer and sometimes I sent my emails in English and in French (use Google translator etc).
Let me know what excuses they give you and I will try to assist.