by shak » Thu Sep 21, 2006 5:47 pm
I agree, Ross & James are not personally involved in the previous fadesa development. However this does let the management off, as it the same management ethos.
The buyers who suffered are not blaming Ross & James for it or buying from ross & james. People like Ross & James will come and go, the buyers have to live with Fadesa produts.
If the senior management had a grain of decency they would have aplogised for the shambolic mess. They are biting the hands that feed them.
I agree that in any project there will be certain areas that can have a problem . A good Company will look after those areas and resolve the issues and not front ill trained junior staff to face irrate customers.
Can Ross & James give me the name, address, telephone and the after sales department of Fadesa if it exist ????
A friend of mine had bought a place at Costa Esuri, there were 27 items in the snagging list ( Fadesa staff did not have any papers etc to record the snagging ) My friend recored them and kept a copy. Some four months later my friend was called by Fadesa staff to complete, upon my friend asking Fadesa if the snagging has been carried Fadesa staff said she does not know, upon which my friend asked her to find out and than call him back. nearly a month has lapsed this call has not been received. ( I can bet all I have when the call will come again the snagging would not have been carried out nor the staff will know of the previous conversation)
I have nothing against Kabila development. I am just sharing my past experience with Fadesa so that buyers are aware as to who they are dealing with
Buyers will not be protected under e.u laws and the only way to minimise risk in buying in an emerging market to deal with reputable, professional and caring company. .
With allocation shambles, misleading info, lack of info on material, moving office, agents trying to keep Fadesa sweet and clients on board is yet just another feather in Fadesa somberero